Midmark IQmark Digital ECG PDA Guida alla Risoluzione dei Problemi Scaricare il pdf (Pagina 77)

IQmark Diagnostic Workstation Operation Manual

E. Client Service, Maintenance and Warranty

For help in diagnosing problems with this product, refer to the online help for immediate

assistance. You can also contact Midmark Diagnostics Group Client Service at (800)

624-8950. Office hours are 6:30 AM to 4:30 PM, Pacific Standard Time (PST).

Warranty

All Midmark Diagnostics Group Products are warranted free from manufacturing and

material defects for 12 months from the date of purchase. Any misuse or abuse of the

product voids all warranties.

Return Materials Authorization

To return any product for repair, a Return Materials Authorization (RMA) number must

be obtained from Midmark Diagnostics Group Customer Service. This number should be

referenced on the package(s) containing the items to be returned and in any

correspondence regarding the return.

Shipping

Before shipping any unit to Midmark Diagnostics Group, be certain that an RMA number

has been issued and that all guidelines regarding this authorization are followed. We

highly recommend that you follow all guidelines for the shipment of a medical product

set forth by the shipping company of your choice. If a question should arise regarding an

appropriate method of shipment, please feel free to ask when calling for your RMA

Number. It is ultimately the responsibility of the customer when shipping a product to

ensure that all packages and their contents get to Midmark Diagnostics Group safely.

Midmark Diagnostics Group will not assume any responsibility for damage due to

improper packaging, shipment or use of a product. Such actions will result in all

warranties being void. It is the customer’s responsibility to ensure proper

packaging and shipment of the product. Packaging and shipping costs associated

with the return of the product to Midmark Diagnostics Group are also the

customer’s responsibility.

Midmark Diagnostics Group

1125 W. 190th Street

Gardena, California, USA 90248

RMA#

PH 800-624-8950

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Midmark IQmark Digital ECG PDA Guida alla Risoluzione dei Problemi Pagina 77